COMMITTED. VALUED. TRUSTED.
Polaris Solutions offers implementation and support solutions for clients currently using or wishing to implement IBM's Maximo® computerized maintenance management system (CMMS). The company was established in 2003 by experienced consultants and associates who chose to adopt a business model driven by efficiency, quality, delivery and value rather than complex, sales-driven philosophies so often seen in the consulting and professional services arena. Our business values have culminated in the following set of core values that we believe represent the essence of our goals as well as the goals/needs of our clients:
We recognize and respect the individual needs of our clients.
We listen and respond to quickly meet or exceed the needs and expectations of our clients.
We strive to build long-term relationships built on trust, communication and mutual respect.
We share knowledge with our clients in order to enhance the performance of all team members.
We provide quality personnel with expertise to meet the needs of our clients.
We promote standards in our work methodology.
We strive for excellence in work performance.
We ensure quality in our delivery and deliverables.
We offer competitive pricing to ensure that our relationship is one focused on value.
We leverage key partnerships to provide value to our clients.
VALUE-BASED BUSINESS MODEL
That customer-centric focus has resulted in a number of highly successful implementations that have consistently resulted in on-time and on (or under) budget deliveries that have met or exceeded the overall expectations of our clients. How do we know that our clients are satisfied? Repeat business, word of mouth references and ability to participate in future maintenance and IT initiatives. Aside from standard project management metrics, these are key indicators that Polaris Solutions is built around serving the needs of the client. In short, our clients' goals are our goals.